Certificates and hygienic reports of the SES

When buying a wide variety of products, we can encounter unpleasant surprises. During the use of shoes (cheaper, more expensive brands), we can become buyers of defective goods. This situation can arise in the production of shoes. A fairly common situation is the marriage of goods in the process of using shoes - the seams have parted, the material has been damaged or the sole has been sewn incorrectly. For these various situations, we are entitled to provide a warranty for a damaged, defective or non-conforming product.

What is a guarantee?

The warranty is a voluntary declaration of product quality made by the factory, i.e. guarantor.

The document must contain:

• the name and address of the brand or its representative,
• the duration of the warranty,
• rights of the consumer in the event of a defect,

Who is the guarantor?

A person who sells, manufactures, supplies or imports goods is considered a guarantor. The position of the seller is not always linked to the position of the guarantor. Apart from the seller. The terms of the complaint clearly define who is responsible for the goods.

What are the responsibilities?

Liability for product defects is specified in the terms of the order. Compensation for product defects may include a number of corrective actions. A shoe warranty may include an exchange for a new product or a refund (usually a gift card). Sometimes it is the provision of another service.

How to advertise shoes? – acceptable forms of footwear delivery under warranty

In order to receive and consider the guarantee, the consumer is obliged to transfer the shoes to the guarantor. The consumer is obliged to send the goods to the place indicated in the guarantee or the place of delivery of the goods. Sports shoes will be regulated a little differently. Because an item purchased from a stationary store will require you to come to that store and make the item available to the guarantor. This is mainly due to the warranty claims of many brands.

The consumer may require 4 actions under the warranty:

• repair,
• exchange of goods for a new one,
• price reduction,
• cancellation of the contract (if the deficiency is significant).

Shoe Certification

We provide certificates of conformity issued on the basis of the NAAU accreditation certificate and certification test protocols of an accredited laboratory and is a confirmation of the quality of shoes. This is a guarantee that the presented footwear meets the requirements of state standards or the manufacturer's technical specifications, and is also of high quality and safe for human health. Footwear certification is voluntary.